Frequently Asked Questions
We've answered some of our most common questions below. If you don't see what you're looking for, please contact us and we'll be happy to help.
How long do your candles burn?
Our 8 oz candles typically provide approximately 40-50 hours of burn time when properly cared for.
What are your candles made of?
Our candles are crafted using a premium soy coconut wax blend and high-quality fragrance oils for a clean, long-lasting burn.
Are your candles hand-poured?
Yes! Every Cozy Candles By Court candle is hand-poured in small batches in Atlanta, Georgia.
How do I get the best burn from my candle?
For the best experience:
- Trim your wick to 1/4 inch before each burn.
- Allow the wax to melt completely across the surface during the first burn.
- Burn candles for 2-4 hours at a time.
Do you offer local pickup?
Local pickup availability may vary. Please contact us directly for current pickup options.
How long does shipping take?
Orders are typically processed within 3-5 business days. Shipping times vary based on your location and selected shipping method.
Do you accept returns?
Due to the nature of our products, we do not accept returns on used candles. If your order arrives damaged, please contact us within 48 hours of delivery.
Are your candles safe for pets?
While our candles are made with quality ingredients, we recommend keeping all candles away from pets and ensuring proper ventilation when burning.
Can I send a candle as a gift?
Absolutely! Our candles make beautiful gifts for birthdays, holidays, housewarmings, and special occasions.
How can I contact Cozy Candles By Court?
You can reach us through our Contact page or by email, and we'll get back to you as soon as possible.